About ECMS Application | System Requirements| Installation Guidelines of Neoaccel client | FAQ | Further support

About ECMS Applications

ECMS is the web based application hosted at DGH for filing online application for issuance of Essentiality certificate. Please read carefully below the system requirements to run the ECMS application.


OR
Access ECMS Application



System Requirement

To access the ECMS application your computer needs to be a client of DGH network. To achieve this, you need to establish a connection with DGH's network through a SSL (Secure Socket Layer) based VPN client. The SSL client used in this application is called Neoaccel client.

To properly install Neoaccel you need a browser with Java Runtime Environment 1.5 or higher.The recommended environment is Windows Vista with IE7.

Neoaccel client is not properly tested on IE8.

Access ECMS Application OR Access ECMS Application



Installation Guidelines of Neoaccel client:

• Initially the following screen will appear (on Internet Explorer 7 or higher)







• Click Continue







• On the above screen provide VPN portal access username & password as provided by DGH.







• Upon successful logon the above screen will appear.
• Make sure that access mode is PHAT as depicted above.
• Now click on the ECMS link to access ECMS application or click on the MOD link to access MOD application.

FAQ:

• How to check java version on my machine?
  
  :: Go to control panel->Java->General->About. As shown below the java version is 1.6







• Where to get latest java version to access ECMS/MOD application?
  
  :: For browser IE7 or above , ideally nothing is required to be installed. For latest JRE you can download it from
  Click to download
.


• My application menus are not appearing.
  
  :: Make sure that you have PHAT connection as depicted above. Or else you may have to download proper java version. Recommended version is JRE 6 with update 12

Further Support:

SSL VPN Issues:	Sumit: 09818131361, 01204029412 Salil: 09953296621, 01204029583
ECMS Application Support:	Pinki: 01204029485
Email Support:	remotesupport@dghindia.org
NeoAccel	02030226102